We Love Patient Feedback

Posted by Lauren Steckler, MHA, April 7th, 2016

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There’s nothing I’ve loved more than reading the notes we receive from patients and their care givers about their experience with MDVC. Here are my top 10 favorites from the past two years:

“This program has been helpful and makes me feel like someone cares about my health. I really appreciate that my doctor cares so much and included me in the program.”
-MD Value Care Patient

“I am so happy that my husband finally has help in the home 3 hours a day – 2x week. I’ve tried several times to get help, but I didn’t know how to navigate the system. I am so grateful for the help from our Care Manager. She’s the reason we finally have help in the home. If it were not for this program, I never would have known how to get help.”
-Spouse of MD Value Care Patient

“My Care Managers are amazing people. They are awesome and caring. They have helped me so much. I feel a lot better. They are the best two nurses I know!”
-MD Value Care Patient

“Thank you for all of your help and many words of encouragement over the last few months. I would have been lost without your guidance. Thank you for doing what you do every day.”
-Daughter of MD Value Care Patient

“I am so lucky that my husband is in Dr. Klassett’s care, and that he referred us to this program.”
-Spouse of MD Value Care Patient

“My Dad enjoys the calls he receives from his Care Manager and knowing there are people concerned about his well-being. He enjoys his conversations and the time spent with them. The Care Managers have given me so much support in providing resources for medical care, medication, and answers regarding my Dad’s medical care or daily living needs.”
-Daughter of MD Value Care Patient

“My Care Manager helped me with prescription that my insurance would not pay for. She told me about services I never knew existed.”
-MD Value Care Patient

“As I’m writing this, I’m in tears of thankfulness, knowing we have support in getting through, knowing I have a backup system in place for Dad in case he needs to know something when I can’t be available. I don’t feel alone in having to make sure he gets the care needed, and able to get advice from professionals that are more than willing to assist.”
-Daughter of MD Value Care Patient

“It has been a rewarding experience, and I would highly recommend it to anyone in need.”
-MD Value Care Patient

Do you have comments or feedback on your experience? Or ideas for how we can improve? We want to know! Email [email protected].

About the Author: Lauren Steckler graduated with her MHA from Virginia Commonwealth University in 2014. She began working with MD Value Care during her administrative residency in 2013 and continued her work over the last three years as ACO Program Coordinator at Envera Health. In her free time, Lauren enjoys raising and training a guide dog for Guiding Eyes for the Blind, as well as traveling, and spending time with her family and friends.